Kyle Alexander

Model Designerverge

11 years of experience in principal content and design roles, with a bit of leadership sprinkled in. Full-time: Fidelity Investments, Credit Karma, Block, Accountable. Contract: Clay, Airbnb, Expedia.

About Kyle

Kyle has built and managed interdisciplinary teams, started new ones from scratch (e.g., prompt design), and worked as an IC in both content and product design settings. He likes to keep things interesting, so he advises and consults tech companies on the side.

He’s currently working on a contract with Airbnb as a behavior designer and helping with their voice AI assistant. It's a lot of model design work, which Kyle is well equipped to do, as he got his feet wet with Intuit Assist in 2023.

Kyle writes and speaks about how AI changes the craft of the people who use it, and about why content designers should own the behavioral layer of AI products. Both topics come out of his day-to-day work, where he wrestles with and decides how models should behave. Questions about expertise and ownership come up constantly.

Articles by Kyle

When things go wrong, here's how to bounce back
When things go wrong, here's how to bounce back
Kyle Alexander, Product Designer at Credit Karma, shares how to stay nimble and still ship good content even when launches go wrong.
Kyle Alexander
February 26, 2025
Feature