Today, we're announcing workspace user permissions and comment-only accounts as part of our ongoing effort to make collaborating on copy with stakeholders from design to production easier in Ditto. You can now invite teammates to view and comment on projects in Ditto, without giving them direct edit access. With role-based permissions, you can get feedback on changes without worrying that existing copy might unintentionally get updated.
Many teams have asked for comment-only seats to bring in stakeholders like:
Since starting Ditto, we've had the chance to chat with 100+ product, content, and design teams about how they approach collaborating on copy. From these conversations, we learned that every team does it slightly differently. We did, however, hear one common theme: when it comes to managing copy, most teams are strapped for resources, whether that's in terms of tooling, people, time, or all of the above. As a result:
These workflow challenges can and often do have significant consequences, such as incorrect copy ending up in production and engineering time and resources wasted on correcting those mistakes.
When you invite teammates with comment-only access to Ditto, you'll be able to:
1. Prevent accidental edits
Because comment-only users are only able to edit text status (and not the text itself, notes, or tags), you can rest easy knowing that your copy updates won't accidentally get changed.
2. Manage and centralize stakeholder feedback
Any teammate with comment-only access in your workspace will be able to leave, respond to, and resolve comments. They'll also be able to view the text in the project, in addition to notes, tags, comments, character count, mockup previews, and any organizational Blocks that have been created, decreasing the amount of time required to to get them up-to-speed with the context they need.
3. Streamline your review process
You'll be able to @mention teammates with comment-only access in Ditto when you need their review. They'll get a notification that you've tagged them via email with a link to the project you want them to look at. When they're finished reviewing, they'll be able to update text status themselves and reply with any suggestions.
An status changes or comments they make will show in the edit history, automatically creating an audit trail of who changed what and when.
Here at Ditto, we've been especially focused on tackling copy workflow issues these past few months. So far, we've released:
With the launch of comment-only users on the Team Plan, we hope to make it even easier to collaborate in Ditto with stakeholders across your company and speed up your copy review process, consolidate copy-related discussions to a single platform, and keep everyone on the same page.
You can invite teammate(s) to your workspace with "Can comment" permission by visiting your workspace settings or by sharing a project. Visit our dedicated guides on on workspace permissions and comment-only access for a full overview.
Special thanks to all the teams who took the time to chat with us about their copy workflows!